A quick how-to on adding users to your Ultrasync Alarm app.

Your TechHomePro system is powered by UltraSync Smart Home. The free app is available for iOS and Android devices. TechHomePro.com/resources for more information.

In this video we will cover the basic system operations of an UltraSync system. We’ll start with arming the system in the Arm Away mode. From the Overview screen select the Arm Away icon. This initiates the arming sequence and the hub will provide an audible beep indicating that the countdown has started. Selecting the Arm Away icon a second time will silence the audible beep and will allow the countdown to continue. To arm the system in the Arm Stay mode, select the Arm Stay icon. This will initiate the arming sequence. There is no audible beep when arming in the Stay mode. Selecting the Arm Stay icon a second time will set the system so that it immediately goes into alarm when a sensor is activated. To disarm the system, simply select the Disarm icon. This will immediately disarm the system. System arming and disarming can also be done from the Sensor screen. If a sensor is in the open state your system will indicate that it is “Not Ready to Arm”. You will need to either close the sensor or bypass the sensor before the system can be armed. Bypassing a sensor is done from the Sensor screen. The sensor that is open will appear at the top of the list. Simply select the Bypass icon and the system will then be “Ready to Arm”. The sensor will remain in the Bypass mode until you reset the sensor by selecting the Bypass icon a second time. It’s important to note that when a sensor is in the Bypass mode, the system will not go into alarm if that sensor is activated.

This is how to connect the Interlogix UltraSync hub to the internet using the homeowner's Wi-Fi network. Note that connecting the Hub to a Wi-Fi network is not necessary if it is connected directly using an Ethernet cable. From the browser, go to Menu and select Settings. Under Settings Selector, use the drop-down menu to select “WiFi Setup”. Next, select “Scan for Wireless Networks” and choose the homeowner's network. Be sure to wait until scanning is complete before you make this selection. Once the network has been selected, ask the homeowner to enter their Wi-Fi password, then select Okay. When the network has successfully connected, a notification will be shown. Now, let's confirm the Hub connection to the Wi-Fi network. It is advised to wait a couple of minutes before going through this step since it takes the Hub some time to establish an internet connection. The following steps are completed using the keypad on the Hub. Press menu, 8 and your installer code. Press Enter and then 6. The IP address will then be announced. If no IP address is found wait a couple more minutes, then press 6 again to see if the IP address is announced. If the IP address is not found or is announced as “192.168.1.3”, restart the Wi-Fi setup process.

In this video we will show how to view the system’s history. From the Overview screen, select the MENU icon. Then select History. An unfiltered list of system events will be displayed. Swiping the screen upward reveals the system event history. If you’d like to filter the event history by date or event type, select the Filter icon. To set a start date by which you’d like to filter events, select the circle next to the “Start From Date”. Then enter the desired date. Selecting Done will apply the date filter. To filter by event type, select the event type you’d like to view. Then select Done. Once a filter has been applied, you may update the filter specifications by reselecting the Filter icon.